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Information & Referral

The City of Pacifica's Senior Services Information and Referral program is available Monday through Friday from 9:30am to 1:30pm at 650-738-7353 to provide community linkages on aging issues.

San Mateo County provides the TIES Line to connect seniors to needed services and serves as the main entry point for adult services including Adult Protective Services.  (800-675-8437 or TTY 800-994-6166).
The Community Information Handbook, which is updated and published annually by the County of San Mateo Human Services Agency and available online, is a comprehensive resource providing contact information for all human and social services in San Mateo County. 

Dialing 2-1-1 within area code 650 also offers information and referral to San Mateo County social services.  

AARP Benefits QuickLINK - Navigating through the maze of public benefit programs can be difficult and confusing.  Many people don’t know what assistance is available — or how to gain access to it.  AARP offers online tools that take the guesswork out of the process for every state in the U.S., the District of Columbia, the U.S. Virgin Islands, Puerto Rico and Guam. It’s fast, private, and secure!

Services at the Pacifica Community Center and those coordinated with other agencies:

Meals, Groceries & Nutrition

  • Local Food & Nutrition Programs   
  • San Mateo County Food Resources (English)  (Spanish)
  • Pacifica Senior Congregate Lunch at the Community Center
  • Pacifica Meals on Wheels (Home Delivered Meals)
  • Operation Brown Bag - Second Harvest Food Bank's Brown Bag program provides bi-weekly nutritious groceries to senior individuals (ages 60+) and disabled individuals (ages 55+) at distribution sites in Santa Clara County and San Mateo County.  In Pacifica, the Brown Bag program is available every Friday at 9am at St. Peter Catholic Church.  To enroll in the program, please visit St. Peter's one Friday morning and ask for Thelma or JoAnn.  For more information, contact Second Harvest Food Bank at 650 610-0800.
  • Produce Mobile - Second Harvest Food Bank delivers produce on the 2nd Monday of every month to thePacifica Baptist Church from 12:30 - 4:00 pm.  To be served at the Produce Mobile, you must self-certify that your household meets income guidelines based on the Federal Poverty Level.  To formally enroll in the program, please contact the Pacifica Resource Center.
  • Emergency Food Pantry - The Pacifica Resource Center's food pantry is available by appointment.  Please call 650 738-7470 for more information and an appointment.
  • Tuesday Senior Lunch - Pacifica Baptist Church
  • CalFresh - Food Stamps
  • Shopping Assistance for Seniors Homebound (SASH) - The Pacifica Senior Services SASH program is available for seniors who, due to limited mobility, cannot shop for themselves or do not have anyone to shop for them.  A SASH volunteer will pick up your shopping list and money to purchase items and return with your receipt and groceries.  For more information, please contact Karen Parque, Information & Referral Coordinator, at 650 738-7353.
  • Tracie Dalton, RD, CDE - Registered Dietician Tracie Dalton provides nutrition analysis, education and counseling at the Senior Center, in Senior Center print materials, and during visits to homebound seniors.  Please contact Karen Parque, Information and Referral Coordinator, at 650 738-7353 for more information or to schedule a consultation with Tracie.


Pacifica is home to four independent living senior housing communities.  Please contact each for rental information.

Oceana Terrace (Mercy Housing) 650 359-6161
Ocean View Senior Apartments (Bridge Housing)
650 359-2114
Pacific Oaks Senior Apartments (Bridge Housing) 650 359-7559
Casa Pacifica

650 359-6127

  • Affordable Housing Resource Packet
  • California Registry California Registry is a free service offered to seniors or their family members to assist them in locating retirement homes and assisted living in California.
  • BRIDGE Housing - BRIDGE Housing strengthens communities by developing, owning and managing high-quality, affordable homes for working families and seniors.
  • Eden Housing - Eden Housing builds and maintains high-quality, well-managed, service-enhanced affordable housing communities that meet the needs of lower income families, seniors, and persons with disabilities. 
  • HIP HousingHIP Housing is a non-profit organization that creates a place to call home for thousands of people in San Mateo County.  HIP Housing's Home Sharing Program fosters living arrangements among two or more unrelated people in which home owners or renters (Home Providers) who have a residence with one or more bedrooms are matched with persons seeking affordable housing (Home Seekers).
  • Lesley Senior Communities - Established in 1944, LSC now includes six Senior Communities, operated in partnership with the U.S. Department of Housing and Urban Development (HUD), located throughout the San Mateo area.
  • Mercy Housing California - Mercy Housing California offers affordable low-income housing programs and Resident Services.  Mercy Housing properties in California
  • MidPen Housing - MidPen's mission is to provide safe, affordable housing of high quality to those in need and to establish stability and opportunity in the lives of our residents.
  • Non-Profit Housing Association of Northern California - The Non-profit Housing Association of Northern California is the collective voice of those who support, build and finance affordable housing. We promote the proven methods of the non-profit sector and focus government policy on housing solutions for lower income people who suffer disproportionately from the housing crisis.
  • Housing Leadership Council of San Mateo County - The Housing Leadership Council of San Mateo County works with communities and their leaders to produce and preserve quality affordable homes.
  • San Mateo County Department of Housing - The Department of Housing is a catalyst for increasing access to affordable housing, increasing the supply of workforce housing, and supporting related community development, so that housing permanently exists for people of all income levels and generations in San Mateo County.
  • Legal Aid Society of San Mateo CountyThe Legal Aid Society of San Mateo County's HomeSavers Project helps tenants who are having problems with their landlords.  LAS offer legal counseling, advice and representation in the following areas:  evictions, disputes over the condition of premises, and illegal acts by landlords.
  • Project Sentinel - Project Sentinel is a non-profit organization.  It's primary function is to assist individuals with housing problems such as discrimination, mortgage foreclosure and delinquency, rental issues including repairs, deposits, privacy, dispute resolution, home buyer education, post purchase education and reverse mortgages.


  • PG&E CARE Program - The CARE program offers a monthly credit on PG&E bill for qualified households.
  • PG&E HEAP - The "Home Energy Assistance Program" offers an annual credit on a PG&E bill for qualified households.  650 242-9474 
  • PG&E REACH - "Relief for Energy Assistance through Community Help"  One-time, emergency financial assistance with PG&E through the Salvation Army. 
  • PG&E Utility User Tax Senior Citizen Exemption
  • California LifeLine The California LifeLine Program is a state program that provides discounted home phone and cell phone services to eligible households.
  • Assurance WirelessAssurance Wireless is a Lifeline cell phone service provider, offering eligible customers free Virgin Mobile phones and minutes.
  • California Telephone Access Program - Provides free specialized telephone and telecommunications equipment and services for people with mobility, vision, speech, cognitive or hearing impairments.  800 806-1191
  • North Coast County Water
  • Recology of the Coast

Health Care & Coverage

  • Health and Education Resources Room - Located at the Pacifica Community Center.
  • Blood Pressure Check by Carolyn Nielson, RN - 3rd Tuesday of each month from 11:30am - noon at the Community Center.
  • Podiatry - Dr. Joan Small sees patients at the Pacifica Community Center every Thursday ($28).  Home visits may be available ($40).  To schedule an appointment with Dr. Small, please contact Karen Parque, Information & Referral Coordinator at 650 738-7353. 
  • Medical Equipment Loan Closet - Walkers, wheel chairs, shower chairs, canes and other medical equipment is available for loan at the Pacifica Community Center.
  • Covered California
  • Adult Denti-Cal
  • Health Insurance Counseling and Advocacy Progam (HiCAP) - HiCAP helps Medicare beneficiaries and their families. It is a state and federally funded program that offers health insurance counseling, information, and other assistance to individuals in the Medicare program. They inform seniors about supplemental insurance (also known as Medigap), long-term care insurance, and health care plans. If you are struggling with any health insurance issues, make sure that you find a health insurance counselor that can advise you on the best options for you and your family.  HiCAP appointments are availabe at the Pacifica Community Center.  Please call HiCAP to schedule.
  • MedicareMedicare is the federal health insurance program for people who are 65 or older, certain younger people with disabilities, and people with End-Stage Renal Disease (permanent kidney failure requiring dialysis or a transplant, sometimes called ESRD).
  • Medi-Cal - Medi-Cal is free or low-cost health coverage for children and adults with limited income and resources.  Medi-Cal covers low-income adults, families with children, seniors, persons with disabilities, children in foster care as well as former foster youth up to age 26, and pregnant women.
  • CareAdvantage - CareAdvantage is a Health Plan of San Mateo program that combines your Medicare and Medi-Cal benefits in one simple plan. This plan offers lots of additional benefits, like free taxi rides to approved medical appointments, vision care, and coverage for different types of long-term care services.  You need to have Medicare Parts A & B and full-scope Medi-Cal to qualify. You must be a resident of San Mateo County.  People with ESRD cannot apply (end-stage renal disease).  People with developmental disabilities are eligible to apply.
  • San Francisco VA Health Care System
  • Pacifica Nursing and Rehab Center -  Pacifica Nursing & Rehab Center is a skilled nursing facility in the Bay Area.
  • Linda Mar Rehabilitation - Linda Mar Rehabilitation is a skilled nursing facility in sunny Pacifica, California.
  • Alzheimer's Association - Northern California and Northern Nevada Chapter

In- Home Assistance

  • AARP Caregiving Resource Center - Get the support you need to care for a loved one.
  • Center for Independence for Individuals with Disabilities (CID) - CID's mission is to provide support services, community awareness, and systems change advocacy to promote full and equal community integration and participation for people with disabilities in San Mateo County.
  • Fall Prevention Task Force of San Mateo County - Provides resources and referrals for older adults, caregivers and service providers.
  • Healthy Seniors, Healthy Pets - If you are a current City of Pacifica Meals on Wheels client and you have a pet, you may be eligible for the "Healthy Seniors, Healthy Pets" program which provides MOW clients with food and some types of care for their pets.  This program is funded by a generous grant from the Banfield Charitable Trust through Meals on Wheels America and is supported with volunteer leadership from PB&R Commissioner Gwen Urie.  For more information, please contact Ann Cooney, MOW Coordinator.
  • Help at Home Directory - The Help at Home Directory is a mini-reference guide to assist San Mateo County adults of all incomes to remain in their homes when they are ill, disabled or in crisis.  It is available in English, Chinese and Spanish.
  • Hospice Care
  • Home Safety Services - Installs grab bars, stair railings, wheelchair ramps and other safety/accessibility devices.
  • In-Home Supportive Services (IHSS) - The In-Home Supportive Services (IHSS) program provides homecare services to Medi-Cal eligible aged, blind or individuals with disabilities, including children, to assist them to remain safely in their own homes as an alternative to out-of-home care.
  • Pacifica Library Homebound Service - The Pacifica Sanchez and Sharp Park Libraries are pleased to provide a Homebound Program.  This program provides services to those who are unable to get to the library because of short or long-term illness, non-driver status (senior), physical challenges, or visual disabilities.  Program benefits include personalized visits, no overdue fines, and longer lending periods.  Library staff can deliver books, movies, magazines and audio books right to your home.  Sanchez Library:  650-359-3397    Sharp Park Library:  650-355-5196
  • Lifeline - Lifeline is an easy-to-use personal response service that gets you quick assistance whenever needed 24 hours a day.  Contact Mills-Peninsula Health Service or Stanford Hospital.
  • Paliative Care at San Mateo Medical Center
  • Re-building Together - Through volunteers and donations, Rebuilding Togehter makes repairs that improve the health, safety, and independence of our neighbors. Rebuilding Together serves senior citizens, single parents, grandparents raising grandkids, people with disabilities, families with children, veterans, children caring for their ailing parents.
  • Shopping Assistance for Seniors Homebound (SASH) - The Pacifica Senior Services SASH program is available for seniors who, due to limited mobility, cannot shop for themselves or do not have anyone to shop for them.  A SASH volunteer will pick up your shopping list and money to purchase items and return with your receipt and groceries.  For more information, please contact Karen Parque, Information & Referral Coordinator, at 650 738-7353.
  • Weatherization ServicesHEAP applicants may be eligible for Weatherization Services. Energy efficiency-improving measures are done in the home to reduce energy costs. This program is available to renters as well as homeowners.


Emotional Support and Mental Health

  • Kara Grief Support - Grief support for children, teens, families and adults.
  • Friendship Line - Our connections to one another are what bind us to life, yet for isolated individuals and their often equally isolated caregivers, these connections tend to disappear.  The Friendship Line at Institute on Aging is the nation’s only 24-hour toll-free hotline for older and disabled adults.  Trained staff and volunteers make and receive calls to and from individuals who are either in crisis or just in need of a friend.  
  • Mobile Support Team Mateo Lodge/Mobile Support Team has been providing services to the seriously mentally ill in San Mateo County since 1975. Mateo Lodge provides 24-hour residential care, case management, outreach services and full-service partnerships.   National:  800-971-0016     Local:  415-752-3778
  • National Alliance on Mental Illness (NAMI) - NAMI San Mateo County is dedicated to improving the quality of life for people with mental illness and their families through support, education, and advocacy.
  • Pyramid Alternatives - Pyramid Alternatives offers counseling, education and psychotherapy at their offices, in schools and senior centers and in other settings.
  • Oak Tree Bereavement Center - Grief support for teens and adults.
  • San Mateo County Behavioral Health and Recovery Services - Behavioral Health and Recovery Services (BHRS) offers a broad spectrum of mental health and substance use services for children, youth, families, adults and older adults in San Mateo County in the prevention, early intervention and treatment of mental illness and/or substance use conditions. BHRS provides mental health services to individuals who are eligible for Medi-Cal and/or members of the Health Plan of San Mateo.
  • Senior Center Without Walls - Senior Center Without Walls, an Episcopal Senior Communities program, is a free telephone program offering activities, friendly conversation, and an assortment of classes and support groups to older adults in California who find it difficult to participate in activities in their communities.

  •  Senior Peer Counseling - To help our region’s older adults stay active and engaged, Peninsula Family Services' Senior Peer Counseling program offers an innovative peer-to-peer counseling program in English, Mandarin, Tagalog, and Spanish, as well as individualized services for lesbian, gay, bisexual, and transgender participants.

  • San Mateo County Older Adult Mental Health Services (OASIS) - OASIS serves seriously mentally ill patients, home-bound, and on Medi-Cal who are 60+ in San Mateo County.

Abuse Prevention & Support

Legal and Mediation Services

  • California Advocates for Nursing Home Reform - Since 1983, California Advocates for Nursing Home Reform (CANHR), a statewide nonprofit 501(c)(3) advocacy organization, has been dedicated to improving the choices, care and quality of life for California’s long term care consumers. Through direct advocacy, community education, legislation and litigation it has been CANHR’s goal to educate and support long term care consumers and advocates regarding the rights and remedies under the law, and to create a united voice for long term care reform and humane alternatives to institutionalization.
  • California Living Wills and Advance Health Care Directives
  • Legal Aid Society of San Mateo County - Legal Aid provides free civil legal services to low-income San Mateo County residents. Our clients are the elderly, families trying to make ends meet, persons with disabilities, children with special needs, survivors of domestic violence, and people struggling to find health care. Our work includes five broad areas: obtaining health care, preventing homelessness, accessing income support programs, fighting for freedom from domestic violence and bridging the education gap. To schedule an appointment with Legal Aid at the Pacifica Community Center, please call the Legal Aid office at 650 558-0915. 
  • Giving Someone a Power of Attorney for Your Health Care
  • Peninsula Conflict Resolution Center - PCRC is a communication and dispute resolution organization.  It assists clients in solving their most complex personal, organizational, and social challenges.

Financial Health

  • Aging & Adult Services - Aging & Adult Services of San Mateo County offers a wide range of support services are available for seniors and adults with disabilities in San Mateo County including: 24-Hour Emergency and Advice Line, In Home Supportive Services, Multipurpose Senior Services, Linkages, and Representative Payee and Conservatorship services.
  • AARP Foundation Tax-Aide (Income Tax Preparation Assistance for those 60 and older) - Please call the Karen Parque, Information & Referral Coordinator, to schedule an appointment at the Community Center during tax preparation season (February - April)
  • Consumer Credit Counseling Services of San Francisco - Consumer Credit Counseling Service can help you balance life's financial demands.
  • Fraud Alerts and Prevention - Senior Scams information on the County of San Mateo Health system Website
  • Legal Aid Society of San Mateo County - The Legal Aid Society of San Mateo County's Senior Advocates Program serves residents age 60 and over in San Mateo County offering legal advice, advocacy, and representation in the following areas:  government benefits, consumer law and debt collections, estate planning and simple wills, guardianships for seniors caring for young children, and advance health care directives.
  • Season of Sharing The Chronicles' Season of Sharing Fund offers grants to help families and seniors in crisis so they can pay for housing and emergency needs.  Grant monies from the Fund can help families or seniors in any number of ways, such as paying the rent so they can stay in their home, assisting with delinquent utility bills, covering a security deposit so they can transition out of a homeless shelter, or buying a wheelchair or other essential medical equipment that they couldn’t otherwise afford.  Pacificans can contact the Pacifica Resource Center to determine if they are eligible for Season of Sharing funds.
  • St. Vincent de Paul Society - The Society of St. Vincent de Paul of San Mateo County provides basic survival necessities, offers nourishment to the hungry and distributes critical financial support and resources. Pacificans can contact the Pacifica Resource Center to determine if they are eligible for a referral to the St. Vincent de Paul Society for assistance with delinquent rent or utility bills.
  • Social Security Administration
  • Discount Haircuts for Seniors - 1st & 3rd Monday at the Pacifica Community Center for only $10.  Please call Karen Parque, Information & Referral Coordinator for an appointment at 650 738-7353. 

Adult Day Care - Coastside Adult Day Health Center

Healthy Families

  • Kinship Support Services Program - Family members often step up to fill the gap when crisis, substance abuse, mental illness, incarceration, economic hardship, divorce, domestic violence, or other challenges take parents from a child. These courageous "kinship caregivers" can get the help they need through the Edgewood Kinship Support Services Network (Edgewood Kinship).

  • Pacifica Youth Service BureauThe Youth Service Bureaus are one of those valuable resources you can use if you find your family in need of talking, working out a problem, or in crisis. We have been a community resource since 1969.  We offer a complete array of clinical mental health, school-based prevention programs, and family support services. 
  • StarVista - StarVista delivers high impact services through counseling, skill development, and crisis prevention to children, youth, adults and families.

Advocacy & Policy

  • San Mateo County Commission on Aging - In accordance with the Older Americans Act and Older Californians Act, the San Mateo County Commission on Aging advises the Board of Supervisors and Aging and Adult Services (AAS) in its role as the Area Agency on Aging for the county and advocates and supports services for older adults through out the County.  

  • California Department on Aging - The California Department of Aging (CDA) administers programs that serve older adults, adults with disabilities, family caregivers, and residents in long-term care facilities throughout the State. The Department administers funds allocated under the federal Older Americans Act, the Older Californians Act, and through the Medi-Cal program
  • City of Pacifica Parks, Beaches & Recreation Commission

  • City of Pacifica City Council

  • Ombudsman Services of San Mateo County - OSSMC challenges long-term care facilities to deliver the highest standards of individualized care for their residents. We advocate for the health, safety, and dignity of these residents and broader changes in the system.